You’ve made the sale—woohoo! But don’t let the good customer experience end there. That default WooCommerce “Thank You” page? It’s…fine.
But if you want your customer journey to feel a little more polished, a little more personal, and a whole lot more strategic, it’s time to level up that confirmation page.
A custom thank you page is one of those small tweaks that can take your website to the next level. It’s a chance to reinforce your brand, guide your customer’s next step, and even increase future sales or engagement. And the best part? If your site is built with Elementor or Beaver Builder, this is totally doable in just a few clicks.
In this post, we’re breaking down exactly how to create a custom WooCommerce thank you page with either builder. Plus, we’ll cover what to include to make it work for your business.
Ready to turn those “thanks for your order” moments into something a little more memorable? Let’s go.
Why create a custom thank you page in WooCommerce?
Before we dive into the how-to, let’s talk about the why, because customizing your WooCommerce thank you page isn’t just about making things “look nice.” It’s about creating a better, more intentional experience for your customers and giving your website a little SEO and strategy boost.
Here’s why we recommend custom thank you pages for WooCommerce:
It’s part of the brand experience.
That generic “thank you” message? It doesn’t reflect your voice, your vibe, or the kind of service you provide. A custom page gives you control over the tone and feel of your post-purchase messaging.
It can increase retention and future conversions.
Use this space to suggest a next step, whether that’s checking out another offer, downloading a freebie, or following you on social. Keep the relationship going!
You can track and optimize.
With a dedicated page, it’s easier to track goals in Google Analytics or add conversion pixels (if you’re running ads).
It’s just good UX.
You’re taking care of your customers and making the buying process feel thoughtful and complete. It’s a small thing, but it can make a big difference, especially when it comes to turning first-time buyers into loyal fans.
How to create a custom thank you page in WooCommerce with Elementor
If you’re using Elementor, creating a WooCommerce custom thank you page is quick, visual, and (dare we say?) kinda fun. Here’s how to make it happen:
Step 1: Create a New Page
From your WordPress dashboard, go to Pages > Add New.
Name your page something like “Thank You for Your Order” or “Order Confirmed.” Basically, you want something that feels warm, reassuring, and on-brand.
Click Edit with Elementor to open the builder.
Step 2: Design the page in Elementor
This is where the magic happens. Start building your thank you page just like you would any other Elementor layout.
✅ Add a Heading Widget
Pop in a personalized message like: “Thank you for your order! We’re so glad you’re here.”
✅ Pull in Order Details
Use the Shortcode widget and paste in: [woocommerce_thankyou]
This dynamic shortcode pulls in the customer’s order info from WooCommerce.
✅ Add a Next Step CTA
Want customers to continue shopping? Share their purchase on social? Join your email list? This is the perfect spot for a button (or two). Examples:
- “Continue Shopping”
- “Download Your Free Guide”
- “Track Your Order”
🎯 Pro Tip: This is a great spot to promote your lead magnet or direct new buyers to a low-cost tripwire offer. Keep the momentum going!
Step 3: Override the default thank you page
Once you publish, WordPress should prompt you to override the standard WooCommerce thank you page.
And just like that, you’ve got a thank you page that feels less like a system message and more like a personal, on-brand experience. Ready to tackle the Beaver Builder version next? Let’s go!
How to create a WooCommerce custom thank you page in Beaver Builder
If Beaver Builder is your go-to page builder, you can absolutely create a beautiful, brand-aligned thank you page that feels like a natural extension of your site. Let’s walk through the steps:
Step 1: Set Up Your New Thank You Page
- Head to your WordPress dashboard and navigate to Pages > Add New.
- Name your page something clear and friendly, like “Order Confirmed – Thank You!”
- Click Launch Beaver Builder to start customizing.
Step 2: Design Your Thank You Page in Beaver Builder
Once the builder loads, it’s time to bring in your branding and make this page feel like a celebration for your customer.
✅ Start with a Hero Message
Use a Heading module to welcome your customer with something like: “Thanks so much for your order! We’ll take it from here.”
✅ Add Dynamic Order Details
Use an HTML module and paste in the WooCommerce shortcode: [woocommerce_thankyou]
This will automatically pull in the relevant order info for each customer.
✅ Incorporate a CTA or Next Steps
Guide your customers with a clear next action. You might want to:
- Link to a curated collection of products
- Suggest a helpful blog post
- Offer a discount code for their next order
- Share your podcast, Instagram, or newsletter signup
✅ Include Social Sharing
Encourage your customers to spread the word. A “Share Your Purchase” section with a couple of social icons or a prompt like “Tag us in your unboxing!” adds personality and reach.
Step 3: Redirect to your new custom page
Now that you’ve designed a gorgeous custom thank you page, there’s just one more important step: you need to tell WooCommerce to actually send customers there after checkout.
Here’s how to do it:
✅ Install a Thank You Page Redirect Plugin
The easiest way to redirect your default WooCommerce thank you page is by using a plugin like Redirection (our fave!) You can also use the built-in redirection tools in RankMath if you’re already using that on your website. Another option built specifically for this is NextMove Lite – Thank You Page for WooCommerce.
✅ Set Up the Redirect
Once the plugin is installed and activated:
- Head to the plugin’s settings page inside your WordPress dashboard.
- Select the new custom thank you page you created.
- Assign it as the page customers will be redirected to after a successful purchase.
✅ Optional: Customize Per Product
Some plugins (like NextMove) even let you set different thank you pages depending on what someone bought! This is perfect if you want a VIP thank you page for big-ticket items.
Important final step: test it!
Before you make it live:
- Place a test order to ensure the redirect works.
- Confirm that WooCommerce displays the order details correctly.
- Check your mobile layout and make sure everything is loading quickly and clearly.
Once you’ve tested it and love the way it feels, your custom thank you page is ready to go live (and ready to give your customers that “wow” moment right after purchase.)
Custom thank you pages for WooCommerce are a small page with big impact
Your WooCommerce thank you page might be one of the most underrated places to boost customer experience, and now you’re ready to do it!
Whether you’re using Elementor or Beaver Builder, creating a custom thank you page gives you the chance to reinforce your brand, share next steps, and keep your customer engaged after the sale.
From a marketing perspective, it’s prime real estate to increase brand loyalty, reduce buyer’s remorse, and even drive more conversions through smart CTAs. And from a user experience perspective, it’s simply good manners.
Want help elevating your WooCommerce experience?
At Southern Creative, we specialize in websites that aren’t just pretty—they perform. Whether you need a polished thank you page, a fully custom e-commerce site, or SEO help to get more eyes on your offers, we’re here to help. Get in touch here and let’s make your website work harder (and look better) for your business.
